Understand faster
The chatbot greets every customer, asks the right questions and passes your team a clear summary instead of a long, scattered chat.
WhatsApp Business Chatbot
Make WhatsApp part of how work moves forward.
WhatsApp Business Chatbot by VergeOn
Understand faster. Remember less. Communicate clearly. Get more done.
Your customers already live on WhatsApp. We build a WhatsApp Business chatbot that answers common questions, captures enquiries and keeps every conversation organised, so your team spends its time on the work that needs a person.
How it helps your business
Remember less
Conversations, contact details and follow-ups are kept in one place, so nothing depends on someone remembering to reply.
Communicate clearly
Consistent, friendly answers to common questions, with an easy hand-over to a real person when it matters.
Get more done
Automate bookings, quotes, order updates and reminders around the clock, so your team can focus on closing work.
What we set up
- WhatsApp Business account and Cloud API connection
- Guided conversation flows for FAQs, enquiries and quotes
- Lead capture with hand-over to your team
- Business-hours and out-of-hours replies
- Message templates for reminders and updates
- Opt-in and opt-out handling (POPIA-friendly)
- Training for your team and ongoing support
WhatsApp conversations are subject to Meta’s WhatsApp Business terms and messaging policies. Meta’s per-conversation or per-message fees are charged separately from our service fee.
Ready to go beyond the verge?
Tell us what you need and we’ll come back to you with the right solution.
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